At Filterserve, our team’s unwavering commitment to delivering excellence is powered by the backbone of the division: Office Manager Russell Bevin. With over 25 years at the company, Russ brings a wealth of experience, expertise, and leadership that has guided the team to consistently achieve and celebrate success. As a cornerstone of our operations, Russell’s influence has been instrumental in reaching milestone after milestone.
We had the opportunity to sit down with Russ and hear more about his journey, experiences, and insights:
Professional Background
After gaining qualifications in engineering and business development, Russell joined the company in November 2000. From the beginning, he had his career goals set on the path of sales generation and key account management. After a year of being with us, it was hard to settle, and he says he thought about moving on to a different path many times. But luckily, the company began to win more Oil & Gas contractual work, and Russ took a shine to this. Naturally, he slipped into the role of account coordinator for the sector, managing order processes, inventory, and commercial deals for frame agreements.
Taking him around the world, the role allowed him to see places and meet faces he never would have otherwise. He visited Stavanger in Norway for over 10 years at ConocoPhillips and Aberdeen every 6 weeks to meet with technical authorities for some of the world’s biggest oil platforms. It was an amazing period for both him and the Power Utilities Group, and he is rightfully proud to be part of one of the most successful periods in the company’s history.
Role & Expertise
The most difficult challenge Russell has faced in his role would have to be dealing with foreign accounts. The constant requirement for certification, seemingly endless questioning, and legal red tape can often wear on a person’s patience and prove to be difficult to work around when dealing with a plethora of other responsibilities. However, no feat has proven too difficult for Russell. By developing expertise, understanding certification processes and legal requirements, proactive communication, and skilful delegation, the division now handles foreign accounts with ease.
Over the past 10 years, filtration has become more of a consumable rather than a technical product. Russ tells us how this means it can be difficult to fend off competition, as it opens doors for all manner of suppliers, some of whom may work on lower margins. Building strong customer relationships, widening our range of products, and emphasising value over price and the technical expertise we offer has been critical to Russ when overcoming this challenge.
Company & Industry Insights
What sets Filterserve apart from others in the market?
Leading the Filterserve team for 10 years, Russell has taken pride in the people he works with and how far everyone has come. He details how experienced our sales team is, with many of the members having been with the company for over 15 years. This gives us an advantage over competitors, as it means we not only understand the technical compliance required but also offer a strong commercial package, bolstered by our extensive network of suppliers, many of whom we are official distributors for. With a sense of achievement, he states how lucky the company is to have this team in place, each year proving their worth by hitting—and often exceeding—their set targets. This is one of their strengths and a fundamental foundation that highlights all that is good in the Filterserve Division.
In conclusion
Russell Bevin’s journey at Filterserve is a testament to dedication, expertise, and leadership. With over two decades of service, his impact on the company and the team is immeasurable, driving success and fostering growth through his hands-on approach and industry knowledge. Outside the office, Russ’s passion for history and music shows that his talents extend far beyond his professional role. Filterserve is lucky to have such a well-rounded and committed individual who continues to inspire both his colleagues and those around him.
We look forward to the continued success Russell will undoubtedly bring to the team, and we are proud to have him as a key part of the Filterserve family.
If you have any questions about filtrations, or applications or enquiring about a site survey, please feel free to contact our support team or click here to view our services.
Contact our sales support team for more information:
Email: salessupport@filterserve.com
Phone: +44 (0) 1922 668 347
Website: www.filterserve.com